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Who We Are

Individual Living is a designer, manufacturer and retailer of bespoke steel furniture. Our website address is: https://www.individualliving.co.uk

What Personal Data We Collect And Why We Collect It

  • Name
  • Email Address
  • Address
  • Contact Number
  • Information about your enquiry or requirements

What We Do With the Information We Gather

We require the collected information in order to provide you with best level of service possible, as well as in certain cases to better understand your needs and requirements. All data is kept on our system indefinitely after the last communication in relation the original enquiry.

  • We use the data provided in order to provide a quote or respond to queries that you may have
  • We may contact you using the data to gather further information in order to quote on a job or respond to a query
  • We may contact you using the data to inform you of new products or offers
  • Internal Record Keeping for business purposes
  • Analysing of information, in order to help the business offer the highest level of service possible

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All personal and business data will be stored on our system indefinitely from the last communication in relation the original enquiry.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We Use Cookies For The Following Purposes:

  • Authentication, to confirm your identity when you visit or utilise our website
  • Status, to determine if you are logged into our website
  • Personalisation, to store information about your preferences and personalise our website for your usage
  • Security, to help protect and secure our website to prevent any misuse
  • Analysis, to help analyse and highlight the performance of our website
  • Cookie Consent, to store your preferences in relation to the use of cookies more generally

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links;

Blocking all cookies will have a negative impact upon the usability of many websites. 

Controlling Your Personal Or Business Information

We will not sell, distribute or lease your personal or business information to third parties unless we have your permission or are required by law to do so. We will only use the data submitted for the purpose of your enquiry only.

You may request details of personal information and your business which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Individual Living Ltd, Unit 9 Rufford Court, Hardwick Grange, Woolston, Warrington, WA1 4RF. Or email [email protected]

If you believe that any information we are holding on you or your business is incorrect and incomplete, or you would like your data to be forgotten and deleted, please write to or email us as soon as possible at the above addresses. We will promptly correct any information found to be incorrect, and remove your data from our records if you instruct us to.

Enquire Now

Thanks for your interest in one of our pieces, please complete our short form and one of our team members will be in touch soon to help with your enquiry.

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